Privacy Policy

1. Information We Collect

We collect information when you enroll your child, sign up for a webinar, request information, or contact us. This may include:

• Your name, email address, and telephone number.
• Your child's name, age, year group, and academic subjects.
• Billing and payment information processed securely via third-party processors.
• Communications and feedback you send to us.

2. How We Use Your Information

We use the information we collect to:

• Provide tutoring services and schedule sessions.
• Send progress reports and academic feedback.
• Send webinar confirmations, links, and reminders.
• Respond to inquiries, questions, and support requests.
• Comply with legal and safeguarding obligations.

3. Data Retention and Security

We take appropriate technical and organisational measures to prevent the loss, misuse, or alteration of your personal information. We store all personal data securely and retain it only as long as necessary to fulfill the tutoring relationship or comply with legal requirements.

4. Sharing Your Data

We will never sell or rent your personal information to third parties. We only share details with trusted service providers necessary for our operations (such as scheduling tools, email providers, and tutoring platforms) and when required by law or to protect safeguarding interests.

5. Your Rights

Under GDPR and UK data protection law, you have rights including:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request erasure of your data under certain conditions.
• The right to withdraw consent at any time.